Tuesday, February 14, 2006

Love in a time of call centers

The Inquirer today has a story about office romance at Manila's many call centers. First, congrats to the PDI for keeping my attention through the entire story. I think it may be the first time I've read an Inquirer story from start to finish. Second, whether this is true or not, it is an interesting concept: call centers contributing to an increase in extra-marital affairs.

Angel, who currently has a boyfriend not working in a call center, said she herself was being courted by an older married coworker.

His wooing, she said, comes leeringly with some kind of assurance that “it’s supposedly a natural thing in call centers to have a lover while you’re inside and another one outside, both at the same time.”

“Para lang daw masaya (Just for a little happiness),” she told the Inquirer. Asked what she thought made her call center prone to such indecent overtures and liaisons, Angel said: “When you’re in one, you tend to spend more time with your coworkers than with your family or partner. You practically have a life nowhere else but there.”

The parts about keeping a relationship going on the nocturnal hours of call center employees also makes for some interesting reading.

Happy Valentine's Day!


Blogger Amit said...

Similar stories have been coming out of India over the past 2-3 yrs! Interesting...

7:59 PM  
Blogger Christina said...

I'm fascinated by this call center culture. I even saw a play earlier this year that made fun of call center practices -- like the requirement that workers take "accent neutralization" classes. It was brilliant.

1:15 PM  
Blogger Sandi said...

Cant resist adding - apparently a bank in India had an ATM in a call center area. They found out later to their horror, on viewing the surveillence tapes, that the in-the-corner ATM was being used by call center folks to make out. Bright lights and a guard later, the call center employees sadly looked for another spot!

9:50 PM  

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